National and International Departures
You will be greeted by a VIP Host with an iPad and your name on it, at the check-in line of your chosen airline without long lines complying with the airport protocols of biosecurity and conserved airline.

National Departures.

• Assistance in the priority line of your chosen airline.
• You will carry out your check-in privately at the counter of your airline.
• Accompaniment and fast track in board pass check protocol.
• Accompaniment towards the national exit, where your host will have a priority place will wait for you after the security filter.
• Accompaniment if you want to do your last shopping.
• Accompaniment to the VIP room or to your departure lounge.

International departures.

• Assistance in the priority line of your chosen airline.
• You will carry out your check-in privately at the counter of your airline.
• Accompaniment and fast track in boarding pass check protocol.
• Accompaniment towards migration, where your host will assist you for the queue of the Biomig for foreigners, will have a priority place
• You will have a preferential line to go through final security control.
• We will assist you with drug control if required. The interview would be private.
• Then we accompany you if you want to do your last shopping.
• Accompaniment to the VIP room or to your departure lounge.

VIP room
We want you to wait calmly while you board your international flight; for That is why we offer you access to the VIP room of the Rafael Núñez Airport in the city of
Cartagena or the VIP lounge of El Dorado in Bogota located in the Departures areas, where our host will offer you a warm farewell and will remind you to be very attentive at the time of departure of your flight.

The VIP rooms have amenities such as:

• TV area
• Internet
• Drinks
• Air conditioning
• Alcoholic Beverages
• A varied fruit bar, snacks and food.
• Newspapers/magazines
• Monitors with flight information
• Wi-Fi
• Rest area